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​Frequently Asked Questions

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  • Where can I find these candles in store?

    • Pet Wicks candles are sold in the candle section of nationwide retailers, like Target and Walmart. We are also sold in local pet shops and boutiques across the country. Click here to find a location near you.

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  • How large are these candles?

    • Our single wick candles are 8 ounces. The package dimensions are 6.5 x 4.41 x 3.66 inches.

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  • How long do the candles burn?​

    • Pet Wicks candles are very long-lasting and will burn for approximately 30-45 hours.

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  • Are these candles pet safe?

    • Yes! Pet wicks candles are 100% safe for pets. We specifically choose scents that are beneficial to animals and will not harm your furry friends in any way. Our candles also have a non-slip bottom to prevent incidents around your pets.

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  • Will I be able to smell the candle?

    • Yes, unless you choose our scent-free candle, you will be able to smell the candle and get all of the same aromatherapy benefits as your pet. Animals have more olfactory receptors, however, so the scent will be stronger for them than it will be for you.

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  • How do Pet Wicks candles work?

    • ​Cats and dogs respond to specific pheromones that are found in our candles.  Combined with natural aromatherapy benefits, Pet Wicks Candles are a perfect natural health aid for you and your pet.​

Pet Wicks Terms and Conditions

 

 

 

Welcome to the Pet Wicks Candle website. This website currently being provided free-of-charge to you, subject to your acceptance of our Terms and Conditions. We reserve the right to change and revise these Terms and Conditions from time to time as we see fit and without prior notice. If you violate the terms of this Agreement you will have your access canceled and you may be permanently banned from using these Sites and any interactive services. You should check these terms and conditions periodically. By using these Sites after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them.

Entering these Sites will constitute your acceptance of both the Privacy Policy and Terms and Conditions, whether you have read them or not. If you do not agree to abide by these terms, please do not enter these Sites.

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We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.

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Privacy
Please review our Privacy Policy, which goes into further detail on how we at Pet Wicks Candle protect your privacy while using our site or ordering from us.

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Copyright
By accessing petwickscandles.com, you acknowledge that these Sites contain graphics, code, information, data, software, photographs, videos, typefaces, music, sounds, and/or other material that are protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that rights are valid and protected in all forms existing now or yet to be developed. Permission is granted to electronically copy and print hard copies of pages from these websites solely for personal, non-commercial purposes related to the placement of an order or shopping with petwickscandles.com. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see, e.g., 17 U.S.C. Section 107), you may not upload, post, reproduce, or distribute in any way content protected by copyright, or other proprietary right, without obtaining written permission from petwickscandles.com.

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This website may contain errors or inaccuracies and may not be complete or current. petwickscandle.com reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information, including pricing, at any time without prior notice. Further, petwickscandle.com reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, petwickscandle.com shall promptly issue a credit to your credit card. We apologize for any inconvenience.

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Accessing petwicks.com
You may not download or modify any portion of petwickscandle.com without our expressed written consent. This includes, but is not limited to, any commercial use of petwickscandle.com or its contents by you or for a third party, any collection and use of our product images, listings, descriptions, and/or prices, or any use of data gathering and extraction tools, including data mining and robots. The Site or any portion of the Site may not be reproduced, duplicated, copied, or otherwise used for any commercial purpose without our expressed written consent.

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Your Account and Password
By using petwickscandle.com you agree that you alone are responsible for maintaining the confidentiality of your account information and password and that you alone are responsible for anyone accessing your computer. Further, you agree that you alone accept responsibility for all activities that occur under your account or password. We reserve that the right to refuse service, terminate accounts, remove or edit content, or cancel orders will be at sole discretion.

Disclaimers and limitations of liability


ALL CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE THAT MAY BE GIVEN TO YOU OVER THIS WEBSITE, ARE PROVIDED "AS IS" AND ALL USE OF THIS WEBSITE IS AT YOUR OWN RISK. Neither petwickscandles.com nor its Associates warrant the accuracy, integrity, or completeness of the Content provided on the Site. Further, the Content provided on the Site is applicable for use in the United States.

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Under no circumstances shall petwickscandles.com or its Associates be liable for any damages that result from the use of or inability to use petwickscandle.com including but not limited to mistakes, omissions, interruptions, deletion of files or e-mail, errors, defects, viruses, delays in operation or transmission, any failure of performance, communications failure, theft, destruction or unauthorized access to petwickscandles.com records, programs or services. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through petwickscandle.com.


IF YOU ARE DISSATISFIED WITH THIS WEBSITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, OR OF THE PRIVACY POLICY, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS WEBSITE.

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Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

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Termination of account
We may terminate your access or suspend your right to access to all or part of petwicks.com, without notice, for any conduct that we believe is in violation of any applicable law or is harmful to the interests of another user, Associates, or petwickscandle.com.

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Enforcement


By accessing petwickscandle.com you agree that your access and use of this website is subject to the Terms and Conditions, and all applicable laws, as governed by the laws of the State of South Carolina.

Submissions


Any suggestions, ideas, messages or data submitted by you to Pet Wicks Candles through this website or other affiliated websites shall be and remain the exclusive property of Pet Wicks Candles. Therefore, we discourages you from submitting information that you do not want Pet Wicks Candles. to have, including confidential information or original creative materials such as product ideas. Your submission of such information shall constitute an agreement that Pet Wicks Candles. has all worldwide right, title and interest in and to all copyrights and other intellectual property rights in the information. Pet Wicks Candles is entitled to use, copy, modify, disclose, and distribute any of the information for any purpose without restriction or compensation in any way to you.

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Miscellaneous
The Terms and Conditions constitute the entire agreement between you and Pet Wicks Candles. with respect to this website. The Terms and Conditions you are reviewing supersede all prior communications and proposals, whether electronic, oral or written between you and Pet Wicks Candles with respect to this Website. No modification of the Terms and Conditions shall be effective unless done so by Pet Wicks Candles. or its representative.

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